Introducing our new Customer Relationship Manager
Our focus on customer service
At Choice Textile great customer service is at the heart of everything we do, so we are delighted to introduce our new Customer Relationship Manager to the team. Lily Corbett will take the lead on building positive, long-term relationships with all Choice Textile clients and will be on-hand to identify solutions that meet the needs of our charity shop partners.
Our committment to the customer
Lily has built a successful career in Customer Service and Account Management since graduating from Aberystwyth University. During her career she has worked in two family-run businesses where she found working for companies that put their heart and soul into their business truly rewarding. Her commitment to providing excellent customer service was clearly apparent during the interview process, and we are pleased to have someone that embodies the company’s focus on ‘the customer’ within the team.
Why Lily joined Choice Textile
Lily is excited to join the team “I joined Choice Textile because it is a company that values good service, customers and making a positive impact on the world and its communities. As a Customer Service professional I was searching for a business that is committed to an extremely high level of customer support and satisfaction. I have definitely found that within this role and I’m really looking forward to growing our client relationships and building a career within the charity and sustainability sectors.”
Developing a team that delivers
The company’s continuing focus on providing the best service for customers is something the Founder and Managing Director of Choice Textile, Aloysuis Ihezie takes seriously “As a business, we are committed to being the leading recycling company in the South East – our longevity in the charity sector, knowledge and high levels of customer service, sets us apart. We understand the importance of providing consistent, efficient, cost-effective and friendly service for charity shops and we are focused on developing a team that delivers this for our clients. We are excited to have Lily’s expertise as an experienced customer relationship manager on the team, to support our clients needs”
Find out more about the services we provide at Choice Textile.